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Get the support you need

Find the answers to your questions and get in touch with us.

Branches

Monday - Wednesday: 9 a.m. to 5 p.m.
Thursday - Friday: 9 a.m. to 6 p.m.
Saturday: 9 a.m. to 2 p.m.

or find an ATM

See our Holiday Hours

Member Service Center

Monday - Wednesday: 8 a.m. to 5 p.m.
Thursday - Friday: 8 a.m. to 6 p.m.
Saturday: 9 a.m. to 2 p.m.

or toll free at 800.339.0496

(Request a call back during
business hours by pressing option 1)

Ask SAM

Call us and press option 9, then 8 to use our Smart Assistant for Members, for fast answers to general, non-account questions.

Telephone Teller

For 24-hour access to your accounts over the phone

Call 805.339.4222

or toll free at 800.339.0497

General Contact Information

  • Send mail to: PO Box 6920, Ventura, CA, 93006-6920 (U.S. mail only)
  • Overnight and package delivery: 2575 Vista Del Mar Drive, Suite 100, Ventura, CA 93001

Send a Secure Message

For detailed questions and support, log into Online or Mobile Banking to access our Message Center.

 

Request an Appointment

Schedule an in-person appointment at your local VCCU branch.

General Questions

Complete our form to schedule a call back.

VCCU is a full-service, Southern California credit union with branches in Ventura, Port Hueneme, Oxnard, RiverPark, Camarillo, Thousand Oaks, Simi Valley and Moorpark. If you live, work or attend school in Ventura or Santa Barbara Counties, you are eligible to join! 

 

 

Joining the credit union was my best choice; I love the welcoming atmosphere and the warm greetings I get from all the employees!

Ana G., Oxnard

In the event of a disaster or any business service disruption, VCCU has established plans and contingencies to remain operational or reinstate operations as quickly as reasonably possible. Our website and social media pages will be updated with any important news regarding alternate means of contacting the Credit Union or updates on service availability. Scheduled outages will be posted in advance in the newsletter, website and in branches as appropriate.