Current Offers


VCCU Thomas Fire Relief Resources

by VCCU | Jan 31, 2018
VCCU Thomas Fire assistance logo

This page is a compilation of resources to assist with the financial well-being of our members and our community in the aftermath of the Thomas Fire. We will be updating it frequently and invite you to check back regularly.

Helpful Resources

Ventura County Recovers

Official recovery information for Ventura County fires. Visit for helpful information on recovery efforts related to the Thomas Fire. Information includes, but is not limited to, Debris Removal, Rebuilding, Damaged Property, Financial Assistance, Housing, Agricultural Assistance, Health Issues, Safety Updates and Additional Resources.

Questions about property taxes?
If your home has been destroyed by the recent fires, you have resources available to you. First, a big question you will need answered, “Do I have to pay property taxes on my home when it has been destroyed?" The answer: you can file to have your property taxes reduced.

To learn more about property tax disaster relief, please click here

BALANCE Financial Assistance

If you need immediate financial assistance due to an emergency, property loss, or another urgent money issue created as a result of the fires, these special services are available: 

  • BALANCE Financial Relief Hotline at 888.262.4327

  •  Personalized counseling services: Our financial counselors are experts when it comes to dealing with fallout from a natural disaster. Whether you need to budget after a crisis, recover from losing a home, or contact creditors, we offer one-on-one assistance.

  • Online resources: Fire victims can research action steps online with these thorough and helpful resources:

MasterCard Reward Points for Charitable Donation

You may redeem your Rewards Points for a donation to The Foundation of VCCU for Fire Relief efforts. Here's how:

  • Navigate to the bottom of your Accounts page
  • Under "VCCU Rewards" click "Get Details or Redeem"
  • From the rewards options page, select Charities, then scroll to the "Donation to Thomas Fire"  section.

Cash Donations

The Thomas Fire has and continues to significantly impact our members, partners, and the community at large, and it will take time to recover and heal. To assist in that process, The Foundation of VCCU and Ventura County Credit Union have established a fire relief campaign for those looking to contribute monetary donations. As with all giving through The Foundation of VCCU, 100% will go back to our local community and those impacted by these devastating fires.

Donations can be made online by clicking the donation link below or by mailing a check to The Foundation of VCCU at 2575 Vista Del Mar Drive, Suite 100, Ventura CA 93001 and memo “Thomas Fire."

Thomas Fire Donations