Current Offers


VCCU Thomas Fire Relief Resources

by VCCU | Dec 11, 2017

VCStrong Heart
Our hearts go out to all of those affected by the fires in Ventura and Santa Barbara Counties -- and beyond. This page is a compilation of resources to assist with the financial well-being of our members and our community. We will be updating it frequently and invite you to check back regularly.

Fire Relief Loan

If you have been impacted by the Thomas Fire and need money to get back on your feet, take advantage of our special loan.*

  • Borrow up to $5,000
  • Rate as low as 6.95% APR**
  • 0% interest for first 30 days
  • Repayment term up to 24 months
  • Loan rate and terms will be valid until January 31, 2018

    Click here to apply

*Fire Relief loan is available to VCCU members who joined the credit union prior to December 4, 2017.

**Annual Percentage Rate effective 12/1/17 and is subject to change.  0% interest for the first 30 days. Actual rate will be discounted 2% from the lowest rate member qualifies for based on creditworthiness. Includes one-quarter percent discount for automatic payment from VCCU checking or share account. Verification of income may be required. Monthly payment per $1,000 borrowed for 2 years at 6.95% APR: $44.75. Loan offer expires 1/31/18.

BALANCE Financial Assistance

If you need immediate financial assistance due to an emergency, property loss, or another urgent money issue created as a result of the fires, these special services are available:

  • BALANCE Financial Relief Hotline at 888.262.4327

  •  Personalized counseling services: Our financial counselors are experts when it comes to dealing with fallout from a natural disaster. Whether you need to budget after a crisis, recover from losing a home, or contact creditors, we offer one-on-one assistance.

  • Online resources: Fire victims can research action steps online with these thorough and helpful resources:

Additional Resources

FEMA Disaster Assistance Center
The Federal Emergency Management Agency (FEMA) has opened a local center at our Ventura office for residents and businesses who have been impacted by the Thomas Fire, the Montecito mudflows and other regional disasters. 

Ventura County Credit Union
Ventura Office - 6026 Telephone Road 

Center Hours:
9 a.m. - 4 p.m. Mondays - Wednesdays
9 a.m. - 5 p.m. Thursdays - Fridays
9 a.m. - 1 p.m. Saturdays
Closed Sundays

You can also go online at or call (800) 621-3362 for assistance.

American Red Cross Assistance

A public hotline is available for anyone who may have questions about what services are available. Please call the hotline at (512) 745-2920 or contact the local Red Cross chapter at (805) 987-1514 to learn more.

Questions about property taxes?
If your home has been destroyed by the recent fires, you have resources available to you. First, a big question you will need answered, “Do I have to pay property taxes on my home when it has been destroyed?" The answer: you can file to have your property taxes reduced.

To learn more about property tax disaster relief, please click here

MasterCard Reward Points for Charitable Donation

You may redeem your Rewards Points for a donation to The Foundation of VCCU for Fire Relief efforts. Here's how:

  • Navigate to the bottom of your Accounts page
  • Under "VCCU Rewards" click "Get Details or Redeem"
  • From the rewards options page, select Charities, then scroll to the "Donation to Thomas Fire"  section.

Cash Donations

The Thomas Fire has and continues to significantly impact our members, partners, and the community at large, and it will take time to recover and heal. To assist in that process, The Foundation of VCCU and Ventura County Credit Union have established a fire relief campaign for those looking to contribute monetary donations. As with all giving through The Foundation of VCCU, 100% will go back to our local community and those impacted by these devastating fires.

Donations can be made online by clicking the donation link below or by mailing a check to The Foundation of VCCU at 2575 Vista Del Mar Drive, Suite 100, Ventura CA 93001 and memo “Thomas Fire."

Thomas Fire Donations

  • Equal Housing Lender
  • NCUA
Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government.