Mortgage Relief Assistance

We have resources to help you get back on track.

Contact Us: Mortgage Relief Assistance Locations: Mortgage Relief Assistance

When faced with financial hardship, we have solutions.

Find out how to get the assistance you need to make your mortgage payments.

Are you facing financial hardship? 

If you need assistance with your mortgage loan payment, we have resources to help. The most important thing you can do when you’re having trouble paying your mortgage is to take control. The quicker you do, the easier it will be to find solutions to avoid foreclosure and damage to your credit score. Here are some ways to get started.

  • Contact us to let us know you are unable to make your mortgage payment. 
  • Seek free expert guidance. Ask to speak to a financial counselor to assist you in making a solid plan to help you get back on track. For additional support, visit the U.S. Department of Housing and Urban Development (HUD) Housing Counseling Services.
  • Review your options. You have options to address the hardships that you may be facing in paying your VCCU mortgage loan. Please go to and register or call 866.397.5370 or email [email protected] with your mortgage loan number stating that you would like mortgage relief assistance.

Additional resources

  • To learn about forbearance options and how to avoid foreclosure, visit the CFPB Foreclosure protection resource.
  • Visit the California Mortgage Relief Program a free government program that provides funding to those who have struggled with missed mortgage payments, late property taxes, loan deferrals, partial claims, or other homeowner financial hardships.
  • The Homeowner Assistance Fund (HAF) provides assistance to homeowners facing financial hardship associated with COVID-19.
  • Call 888.456.2227 or register for BALANCE online to speak with a credit counselor and get your free financial health check-up.
As you trusted financial institution and lender, we are committed to working with you to explore various options and find the most suitable solution to address your financial difficulties.

VCCU is a full-service, California credit union with branches in Ventura, Port Hueneme, Oxnard, RiverPark, Camarillo, Thousand Oaks, Simi Valley and Moorpark. If you live, work or attend school in Ventura or Santa Barbara Counties, you are eligible to join