Securing your VCCU accounts

We protect information we collect about you by maintaining physical, electronic, and procedural safeguards. These safeguards restrict access to your confidential information to only authorized personnel with specific need to access and utilize your information. We train our employees on how to handle your information to maintain confidentiality and privacy. To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer and system safeguards and secured files and buildings.

Social Media Sites

Ventura County Credit Union (VCCU) provides experiences on social media platforms such as Facebook®, YouTube, Twitter®, LinkedIn®, Yelp®, Google+, and others that enable online sharing and collaboration among users who have registered with them.  All social media websites referenced on the VCCU website, or on social media websites in which VCCU has a presence, are controlled and administered by a third party, are not owned or controlled by VCCU, have different privacy policies from VCCU, and this VCCU Online Privacy Notice does not apply to those sites. Any content you post on social media websites is subject to the privacy policies of those platforms. You should refer to their privacy policies to better understand your rights and obligations with regard to such content and their privacy and information sharing practices.

Scams and Alerts

Card Cracking Scam Targets Younger Members

College students are recruited through social media, including Facebook and YouTube and in-person at college campuses. Willing participants provide the fraudsters with their ATM/debit cards and PINs. The fraudsters deposit fraudulent checks (stolen or counterfeit checks) to the student accounts via ATMs and subsequently withdraw the funds. The fraudulent checks are subsequently returned unpaid and charged back to the students’ accounts. Following the fraudsters’ instructions, the participants report their ATM/debit card as lost or stolen and that the transactions were fraudulent.

Be aware that you may not be entitled to protection for unauthorized use of your ATM/debit card if you willingly provide your card to the fraudsters. Click here for our Electronic Funds Transfers Agreements and Disclosure Agreement.