Phishing Scam Alert

Phishing Scam Alerts

Please be aware of at least two known Phishing or Smishing attempts that are currently circulating. If you receive an unsolicited text message that looks like it's from VCCU asking you to click on a link, this is a scam. DO NOT click any links and delete.

Examples of two seperate Smishing attempts:

Debit card locked	Zelle payment

Here are a few steps to prevent text message spam:

1. Delete text messages that ask you to confirm or provide personal information: Legitimate companies don't ask for information like your account numbers or passwords by email or text.
2. Don't reply, and don't click on links provided in the message: Links can install malware on your computer and take you to spoof sites that look real but whose purpose is to steal your information.
3. Treat your personal information like cash: Your Social Security number, credit card numbers, and bank and utility account numbers can be used to steal your money or open new accounts in your name. Don't give them out in response to a text.
4. If you are an AT&T, T-Mobile, Verizon, Sprint, or Bell subscriber, you can report spam texts to your carrier by copying the original message and forwarding it to the number 7726 (SPAM), free of charge.
5. Review your cell phone bill for unauthorized charges, and report them to your carrier.
6. To block spam messages -- but not all incoming texts from friends and family -- call your carrier's customer service number (usually 611) and instruct them to "Block all text messages sent to you as email" and "Block all multimedia messages sent to you as email." You also might be able to log into your account online and activate these blocks there.

As a reminder: VCCU will never ask you for your login information, password, one-time passcode, or PIN. If you are uncertain of a call, email or text message, verify first by calling us directly at 805.477.4000 or visit our Security Resource Center to learn more.