For a look at the financial assistance provided to our members and community during the COVID-19 pandemic, please see our Member Impact Report as of May 2020.
We continue to stand ready to assist members with financial challenges that may result from missed work, business closures, medical expenses and more. Here are some available options:
Mortgage Loan Assistance Programs: Provides you with options to address the hardships that you may be facing in paying your VCCU mortgage loan. Please go to loansolutioncenter.com and register or call 866.397.5370 or email lossmitinquiry@DMICorp.com with your mortgage loan number stating that you would like COVID-19 assistance.
Auto and Consumer Loan Assistance: Members are eligible for loan payment deferrals of 90 days for auto loans and 60 days for credit cards and lines of credit. To request a deferral, please send an email to Consumer Loan Servicing. Please include your full name, street address, and identify which of your consumer loans you wish to have the payments deferred.
Emergency Loan Program: Members can qualify for our signature loan of up to $5,000 with a discounted rate. There are no payments due for the first 90 days. Apply through our website, mobile app or over the phone.
Financial Management Resources: Balance, our financial education partner, has free webinars, videos, articles and one-on-one financial counseling to help with money-management needs. Click here to get started.
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